Returns & Refunds
### Returns & Refunds Policy
We want you to love your Silva Sleep pillowcase. If you’re not completely satisfied, you may be eligible for a return.
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### Return Conditions:
- Return requests must be made within **14 days** of delivery.
- Item must be unused, in original condition and packaging.
- We do not cover return shipping costs unless the product is defective or incorrect.
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### Refunds
Once we receive and inspect your return, we’ll email you confirmation. Approved returns will be refunded to your original payment method within 5–10 business days.
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### Exchanges
We only replace items if they are defective or damaged.
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📩 To initiate a return, contact us