Frequently Asked Questions (FAQ)

### What is Silva Sleep?

Silva Sleep is a brand dedicated to providing high-quality, skin- and hair-friendly satin pillowcases designed to help you wake up glowing — literally.

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### What size are the pillowcases?

We currently offer:
- **Standard** (20x26in)
- **Queen** (20x30in)
- **King** (20x36in)

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### What are the benefits of satin pillowcases?

Satin helps reduce hair frizz, prevents breakage, and is gentle on the skin — helping minimize creases and wrinkles while you sleep.

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### Where do you ship from?

We ship directly from our supplier’s warehouse in China using tracked shipping.

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### How long does shipping take?

Standard delivery usually takes **8–23 days** depending on your location. You’ll receive a tracking number as soon as your order ships.

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### Do you offer returns?

Yes! See our **Returns Policy** for full details below.

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### Can I cancel my order?

We can only cancel orders within **12 hours of purchase**, as we process orders quickly to get them shipped.

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Still have questions?  
📩 contact form on our site.